The London Cat Clinic – Vets in Southwark
Clinic Overview
- Many owners describe a kind, calm and cat-focused team, with several saying they have trusted the practice with their cats for years. - Clinical care is often praised across a range of situations, including emergency treatment, tumour surgery, routine check-ups, and end-of-life support. - Staff are frequently described as compassionate and attentive, with named praise for vets, nurses and reception staff, and positive comments about phone and email communication in some cases.
Services
- •Cat-only general veterinary care: routine consultations and vaccinations are part of the clinic’s core work, with one earlier example describing prompt same-day follow-up after a cat stopped eating following a vaccination. Recent reviews also mention ongoing routine health checks over several years.
- •Urgent and medical care: owners describe emergency appointments and management of ongoing medical problems, including one cat returning to full health after an urgent visit with Dr Lucy Knight, and another review crediting the clinic with correctly diagnosing and managing hyperthyroidism after other practices had been tried.
- •Procedures and surgery: review examples include tumour removal surgery with follow-up stitch removal, as well as sedation-related assessment around a planned dental procedure mentioned in a complaint.
- •Additional support and referrals: acupuncture is mentioned as an in-clinic service, and access to specialist services such as ophthalmology is also noted.
- •End-of-life care: owners repeatedly describe compassionate euthanasia support, including private prepared rooms, clear explanations beforehand, catheter placement before the procedure, gentle handling throughout, and keepsakes such as paw and nose prints when ashes were returned.
Pricing
A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. Review comments on cost are mixed: some owners describe the clinic as expensive or felt charges were not clearly explained, while another longstanding client said fees were explained clearly in advance.
People
- •Dr Jeremy Campbell — founder, listed on the clinic website.
- •Dr Anna Di Toma — repeatedly praised for clear, gentle and compassionate end-of-life care.
- •Dr Anna Minoli — thanked for patient explanations and care that helped a foster cat improve and later be adopted.
- •Dr Lucy Knight — praised for caring and compassionate treatment during an emergency appointment.
- •Nurse Chantal — named for supportive, unhurried end-of-life care.
- •Rosie and Kelly — reception team members thanked for taking owners straight to a private room and helping create a calmer atmosphere during difficult visits.
- •Jessica — nurse mentioned for gentle handling during an end-of-life appointment.
- •Georgia — nurse credited with taking paw and nose prints as keepsakes.
Reviews
The clinic has a 4.6-star Google rating from 388 reviews. Recent written feedback is mostly very positive, with a few recurring concerns alongside the praise.
- •Many owners describe a kind, calm and cat-focused team, with several saying they have trusted the practice with their cats for years.
- •Clinical care is often praised across a range of situations, including emergency treatment, tumour surgery, routine check-ups, and end-of-life support.
- •Staff are frequently described as compassionate and attentive, with named praise for vets, nurses and reception staff, and positive comments about phone and email communication in some cases.
- •A smaller number of reviews raise concerns about administration and communication, including problems with healthcare-plan flea treatment, delays obtaining records, and complaints about high costs or unclear explanations.
