Companion Care (Old Kent Road) Ltd T/A Vets4Pets – Vets in Southwark
Clinic Overview
Companion Care (Old Kent Road) Ltd trades as Vets4Pets, so it is part of the Vets4Pets group rather than an independent practice. The clinic describes itself as a modern, purpose-built practice established in 2014, with facilities for routine care and more complex work including an in-house lab, operating theatre, hospital ward, isolation unit, and separate dog and cat wards. It also states that it is a Veterinary Nurse Training facility, with out-of-hours emergency care provided through Vets Now Sidcup.
Services
- •Routine and preventive care: vaccinations, health checks, nurse clinics, weight clinic, and health plans. Recent examples include nail clips, flea treatment, injections, and spay/neuter procedures.
- •Diagnostics and monitoring: digital X-ray, ultrasound, ECG, echocardiography, blood pressure monitoring, Tonopen eye pressure testing, and in-house lab work including biochemistry, haematology, and electrolyte assessment.
- •Surgery, anaesthesia, and inpatient care: advanced surgery, anaesthesia, an operating theatre, hospital ward, isolation unit, and separate dog and cat wards. Review examples include dog neutering, a rabbit castration, and treatment support for a pet with pancreatitis.
- •Dentistry and travel paperwork: dental care plus pet passport / Animal Health Certificate services.
- •Species seen: the clinic’s website lists small animals and reptiles, and also refers to exotic animal medicine. Recent reviews mention care for cats, dogs, rabbits, and a guinea pig.
- •Urgent access: reviews include pets being seen at short notice, including a guinea pig fitted in for a same-day breathing concern.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services.
People
- •Rachel Maier — listed on the website as JVP Veterinary Surgeon and practice lead.
- •Imanol — vet praised for empathy, clear explanations, and practical advice; one review spells the name Immanol.
- •Sophie — warmly praised for a gentle, reassuring approach with a kitten during a nail clip and flea treatment visit.
- •Ida — repeatedly thanked for helpful reception support, including assisting clients in Spanish.
- •Denise — mentioned positively for being kind and helpful.
- •Hannah — named as a nurse, praised for being polite, welcoming, and gentle with cats.
- •Kathleen, Georgia, Liz B, Diya, and Billyboy — all thanked positively by reviewers for helpful, friendly support.
Reviews
Google reviews average 4.2 stars from 457 reviews. Recent feedback is mostly very positive, with one serious negative account among the latest written reviews.
- •Many reviewers praise the team’s kindness, patience, and clear communication, with named mentions for Sophie, Imanol, Ida, Denise, Hannah, Kathleen, Liz B, Diya, and Billyboy.
- •There are several examples of pets being handled gently and calmly, including cats coming in for claw trims, flea treatment, injections, and neutering/spaying.
- •Owners also describe the practice as helpful when problems arise quickly, including fitting in a guinea pig at short notice for breathing concerns and supporting a dog recovering from an eye issue.
- •The main recent concern is a serious complaint following a rabbit castration, with the owner questioning pre-operative assessment and anaesthetic management after the rabbit died.
