London Prime Vets

London Prime Vets is an independent veterinary clinic. Based on its website and recent reviews, it appears set up for both routine care and same-day urgent problems, with on-site diagnostics and surgery listed (including emergency surgery). Recent reviewers describe rapid response to urgent situations (a puppy seen late in the evening after potential xylitol exposure; another seen immediately on a Sunday for an eye injury) and active follow-up (a late-night check-in call after treatment; monitoring over the following week).

Concrete specifics supported by the inputs

• •Emergency presentation for a possible xylitol ingestion was treated within about an hour, with late-night follow-up from a team member named Dagmar.
• •Eye injury care for a puppy (scratched in the eye) was seen immediately on a Sunday and monitored over the next week.
• •The website lists advanced diagnostic tools such as ultrasound, echocardiography (heart scans), endoscopy, in-house lab testing, and dental X-rays.

Services

Services and capabilities mentioned on the clinic website include

• •Consultations & medical care: health checks/consultations, internal medicine, pain management, and puppy/kitten/senior pet care.
• •Preventative care: flea/tick/worming treatment, preventative care & travel vaccinations, microchipping.
• •Travel documentation: Animal Health Certificates (AHC) and travel advice.
• •Surgery
• •Neutering (spay & castration)
• •Soft tissue surgery, including lump removal
• •Emergency surgery
• •Ophthalmic surgery
• •Dentistry: dental examinations, scale & polish, tooth extractions (with dental X-rays listed in facilities).
• •Diagnostics/facilities (as listed): digital X-rays, ultrasound, echocardiography, endoscopy, in-house laboratory testing, ocular ultrasound, dental X-rays.
• •Specialties listed: cardiology and ophthalmology.

Emergency care: the website states the clinic is open 7 days a week and provides emergency surgery.

People

• •Dagmar (role not stated) is named in multiple reviews. One owner reports Dagmar handled an urgent case involving suspected xylitol exposure, treated the puppy within about an hour, and then followed up late at night and spoke on the phone when the owner was worried afterward.
• •Reviews also mention meeting the “two main vets” (names not provided). A new puppy owner says they were knowledgeable and answered lots of questions during a registration visit.

Reviews

5.0 stars from 37 reviews. - Handling urgent cases quickly: examples include being seen late in the evening for possible toxin exposure and being seen immediately on a Sunday for an eye injury.

• •Follow-up and ongoing monitoring: late-night check-in after treatment; monitoring an eye injury over the following week (including over a festive period).
• •Clear explanations and time spent with owners: reviewers describe staff taking time to explain things and answering new-owner questions.
• •Facilities and environment mentioned positively: reviewers describe the clinic as “beautiful,” “clean,” and welcoming (not a clinical outcome, but repeatedly noted).