Brockwell Veterinary Surgery

- Clear communication and a calm approach, especially around consultations, surgery and follow-up. - Prompt help in urgent situations, including fitting pets in quickly, spotting emergencies from test results and helping arrange out-of-hours care. - Kind, accommodating handling of pets and owners, including support for reactive dogs and reassurance for worried owners.

Brockwell Veterinary Surgery is a long-established Southwark practice offering routine care, surgery, diagnostics and referral support for pets. Recent feedback consistently praises clear explanations, unhurried consultations and a kind, accommodating team. Reviews also highlight prompt help when something is urgent, thoughtful handling of nervous or reactive animals, and compassionate end-of-life care.

Services

•Routine and preventive care: consultations, vaccinations, parasite control, microchipping and travel certificates.
•Surgery and dentistry: neutering, including keyhole (laparoscopic) neutering, plus general surgical procedures and dental work. Recent reviews mention smooth recovery after keyhole neutering and detailed before-and-after feedback following cat dental surgery.
•Diagnostics and referral support: diagnostic imaging, in-house laboratory testing, heart scans and referrals. One owner describes blood tests identifying an emergency, followed by help arranging transfer to an out-of-hours hospital for a blood transfusion.
•Urgent, practical and supportive care: prompt appointments for unwell pets, help with next steps when emergency care is needed, and support for pets with specific handling needs. Reviews mention quick treatment after a dog swallowed an avocado pip, accommodating visits for a reactive rescue hound, and helpful phone guidance from reception staff.
•End-of-life care: owners describe clear explanations, patient handling during euthanasia, and thoughtful bereavement touches including paw prints sent in a card.

Pricing

Published prices suggest the clinic sits below average on cost, based on a partial sample of comparable services. Recent reviews focus much more on care, responsiveness and communication than on pricing.

People

•Will (vet / veterinary surgeon): repeatedly praised for being clear, honest and unhurried, with owners highlighting his explanations during consultations and detailed feedback around procedures including dental surgery.
•Jenny (vet): warmly recommended by long-term clients for reassuring care, practical advice and a measured approach that does not push unnecessary treatments.
•Ellie: mentioned positively for being professional, kind and helpful, and for answering owners’ questions clearly.
•Reception team and nursing support: frequently thanked for warmth, empathy and practical help, including fitting pets in, helping arrange urgent referrals, and supporting owners over the phone.
•Unnamed female vet: praised for patient, compassionate explanations during a pet’s final visit.

Reviews

Google rating: 4.0/5 from 175 reviews. Recent written feedback is overwhelmingly positive, with recurring praise for

•Clear communication and a calm approach, especially around consultations, surgery and follow-up.
•Prompt help in urgent situations, including fitting pets in quickly, spotting emergencies from test results and helping arrange out-of-hours care.
•Kind, accommodating handling of pets and owners, including support for reactive dogs and reassurance for worried owners.
•Compassionate end-of-life care, with several owners highlighting dignity, patience and thoughtful bereavement support.

Reviews for Brockwell Veterinary Surgery

Note: Showing the 10 most recent Google reviews out of 175 we track in total. Recent reviews may not be representative of overall sentiment.

Amir Adam

1 month ago

I have been wanting to put this review for some time , I have been using this vet for many many years , and I could not recommend it more , i feel very lucky to have this vet that is straight up , and honest , and gives you time , actually goes through every thing , you don’t feel it’s a rushed situation at all , I will like to add that Will (vet) is amazing , and has been a blessing to see when going to the vet is usually not good for all (human and pet) Thank you Amir

F D

2 months ago

My beloved Xiaohuang passed away peacefully there at the age of 14 and 8 months. Thank you for handling this delicate moment with such kindness and care. Here is when she was 2 months old.

Marissa Beatty

All the staff at Brockwell Vets have been so kind and accommodating. Our rescue hound is very reactive to other dogs so vet visits can be tricky but the team at Brockwell Vets go above and beyond to make everything as seamless and stress free as possible - we are so so grateful for their thoughtfulness and care.

Ous Abaidia

3 months ago

Ellie was very professional and sweet to our boy teddy, answered all our questions and was super helpful! Thank you 🙏

L Stac

4 months ago

Thank you Will and the team for accommodating for Bertie’s needs and advice on an adhoc bases.Very friendly practice and Will explained everything so well . Thank you again

Erika Williams

5 months ago

This isn't our usual vets (though we would be very happy to change for them to be our regular vets) but we have been here on two occassions as they are helpfully open on a Saturday. The first occassion was after our dog unfortunately ate a big avocado pip, and the staff were very friendly and helped us see a vet quickly to help my dog vomit up the avocado pip - she was absolutely fine after this. Our second visit was last weekend, as our dog had seemed lethargic for a while - not her useful hyper self - and had lost her appetite. The vet found some time to see her in between booked consultations, and quickly realised it was an emergency after seeing some blood test results. He and the very helpful receptionist helped find an out of hours emergency veterinary practice that was able to take our dog Bella for a blood transfusion, and we just got her back this morning after her transfusion and two days of hospitalisation. We are very very grateful for Brockwell vets for seeing us, spotting the emergency and helping Bella get the care she needs (as we're scared to think what may have happened otherwise!!)

LUCY BAMBI

I’ve used this vets several times over the years and they’ve always been compassionate and will always see an animal very promptly. I have to say the girls in reception are a credit to the practise what sweethearts . I’d like to particularly thank the girl that spoke to a tearful me in the phone this morning and helped me facilitate an injured mouse rescue by giving me all the advice and helped I needed just when I really needed someone to care enough about this tiny baby… all other vets had been cold hearted about the situation and the vet was kind enough to give advice and time too. Thankyou

Kelly Wise

Adam

6 months ago

Marilyn O

Our dear Cat Persia 🐈 arrived home this evening having had dental surgery at Brockwell. Will - The Veternary Surgeon who performed the procedure was kind and professional. He gave me detailed feed back after examing Persia before and after the surgery. The receptionists and the team were and are fabulous. Persia was cared for throughout the day. The whole team were courteous and friendly and I can see they have a real concern for their patients and relatives. I want to personally thank the team for such tender loving care of our beloved Persia and for their professionalism. Priscilla, Persia's Sister was treated with more or less the same procedure last year and had a speedy recovery so I'm sure Persia will follow suit. Would highly recommend them. 🐱🐱